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星期五 15 十二月 2017
3:46 下午

ying

IE8服务目录页面字体颜色兼容性显示修改
Options
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    /itsm/itsm-webapp/src/main/webapp/pages/includes/includes_servicesList.jsp
3:37 下午

ezreal

#修改静态报表下载问题
Options
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    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_jp.properties
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    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_ja_JP.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_cn.properties
    • ?
    /itsm/itsm-webapp/src/main/webapp/scripts/common/report/reportGrid.js
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Request_statistics_reportServices.jasper
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Request_statistics_report.jasper
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_zh_TW.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_zh_CN.properties
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    /itsm/itsm-webapp/src/main/webapp/skin/skin_v3.3/style.custom.css
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_tw.properties
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    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_en_US.properties
3:15 下午

jack

#20171213BUG044 3.3RC IE11 LIUNX+ORACLE配置项状态统计统计个数会把配置项关联的服务目录的个数也统计了
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Ci/ci_status_subreport.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Ci/ci_status_subreport.jrxml
3:04 下午

leon

#20171213BUG024,我的面板登记请求（快速）中生成的请求没有请求分类会导致系统中出现请求分类空指针异常，建议添加分类。
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/scripts/index.js
2:36 下午

ying

修改表单字段属性；

配置项导出，保修期显示null

Options
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    /itsm/itsm-cim/src/main/java/com/sinba/itsm/cim/dto/CIDTO.java
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    /itsm/itsm-webapp/src/main/java/com/sinba/formCustom/entity/FormCustom.java
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    /itsm-dependency/itsm-activemq/src/main/java/com/sinba/formcustom/entity/FormCustom.java
2:06 下午

jack

#20171213BUG048 3.3RC IE11 LIUNX+ORACLE 资产估值报表折旧率不对
Options
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Ci_asset_valuation_report.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Ci_asset_valuation_report.jrxml
2:04 下午

steven

#20171113BUG041 3.3RC IE9 windows+sqlServer 我的面板---问题分类、问题影响范围图标显示不一样，所负责的外包客户不同，数据不一样。主要是问题状态
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/scripts/common/config/userCustom/dashboardDataLoad.js
1:56 下午

leon

#先点击了知识库二级菜单，全文检索后无法显示列表。
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/scripts/common/compass/fullSearch.js
1:56 下午

ezreal

#技术组考核报表、请求统计报表去除分页
Options
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetCategery.jrxml
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetStatus .jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetInnerTop5.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetItsop.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetInnerTop5.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetServicesTop5.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetStatus .jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetPriority.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetServicesTop5.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Request_statistics_reportServices.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetItsop.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetSLAStatus.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Request_statistics_reportServices.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetPriority.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Request_statistics_report.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetCategery.jasper
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetSLAStatus.jrxml
1:52 下午

jack

#20171113BUG014 3.3RC IE11 windows+sqlServer 下载生成的静态报表，分页存在问题。
Options
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetCategery.jrxml
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetSLAStatus.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetItsop.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetInnerTop5.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetServicesTop5.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetStatus .jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetStatus .jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetPriority.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Request_statistics_report.jasper
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetInnerTop5.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetPriority.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetCategery.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetServicesTop5.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetSLAStatus.jrxml
1:51 下午

leon

#20171208BUG001,知识库全文检索无数据。
Options
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    /common/common-knowledge/src/main/java/com/sinba/itsm/knowledge/service/KnowledgeService.java
1:43 下午

jack

#20171214BUG006 3.3RC IE8 LIUNX+ORACLE 我的面板正在变更的配置项，用户登录不同的帐号显示的数据不一致
Options
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    /common/common-security/src/main/java/com/sinba/common/security/service/UserInfoService.java
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    /itsm/itsm-change/src/main/java/com/sinba/itsm/change/service/ChangeService.java
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    /itsm/itsm-webapp/src/main/webapp/scripts/common/config/userCustom/dashboardDataLoad.js
    • ?
    /itsm/itsm-cim/src/main/java/com/sinba/itsm/cim/dto/CIQueryDTO.java
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    /common/common-security/src/main/java/com/sinba/common/security/service/IUserInfoService.java
12:21 下午

ezreal

#技术组考核报表
Options
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/services/Request_statistics_reportServices_subreport3.jasper
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/services/Request_statistics_reportServices_subreport3.jrxml
11:39 上午

ying

我的面板知识库分类统计图标单击跳转列表会把审核中的知识也查出来；

终端用户列表下方图表当显示正常使大概过十多秒后自动刷新图表显示所有数据；

Options
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    /itsm/itsm-webapp/src/main/webapp/scripts/itsm/request/requestMain.js
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    /itsm/itsm-webapp/src/main/webapp/scripts/common/config/userCustom/dashboardDataLoad.js
11:33 上午

leon

#图标替换，IE8不透明兼容。
Options
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    /itsm/itsm-webapp/src/main/webapp/pages/common/security/organization.jsp
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    /itsm/itsm-webapp/src/main/webapp/scripts/jquery/jquery-ui-1.8.2.custom/css/cupertino/jquery-ui-1.8.2.custom.css
11:32 上午

ciel

#当“终端用户许可数”已满时，通过导入方式添加外包客户，提示导入失败，但是在客户列表中会多一条数据。
Options
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    /itsm/itsm-webapp/src/main/webapp/scripts/itsm/itsop/ITSOPUserMain.js
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    /itsm/itsm-itsop/src/main/java/com/sinba/itsm/itsop/itsopuser/service/ITSOPUserService.java
11:31 上午

ezreal

#请求统计报表、技术组考核报表
Options
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/services/Request_statistics_reportServices_subreport5.jasper
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetServicesTop5_subreport1.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetItsop.jasper
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/services/Request_statistics_reportServices_subreport6.jrxml
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/services/Request_statistics_reportServices_subreport3.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/services/Request_statistics_reportServices_subreport4.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/services/Request_statistics_reportServices_subreport5.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/services/Request_statistics_reportServices_subreport1.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetInnerTop5.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/services/Request_statistics_reportServices_subreport7.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/services/Request_statistics_reportServices_subreport4.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/services/Request_statistics_reportServices_subreport2.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Request_statistics_report.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/services/Request_statistics_reportServices_subreport2.jasper
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Request_statistics_reportServices.jasper
  16. … 13 more files in changeset.
10:36 上午

jack

$20171214BUG012 3.3RC IE11 LIUNX+ORACLE自定义报表选择报表类型下拉选当选项“选择报表类型”不能搜索出全部的自定义报表模板
Options
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    /itsm/itsm-webapp/src/main/webapp/scripts/i18n/i18n_en_US.js
    • ?
    /itsm/itsm-webapp/src/main/webapp/scripts/i18n/i18n_zh_CN.js
    • ?
    /itsm/itsm-webapp/src/main/webapp/scripts/common/report/dynamicReportGrid.js
    • ?
    /itsm/itsm-webapp/src/main/webapp/scripts/i18n/i18n_zh_TW.js
    • ?
    /itsm/itsm-webapp/src/main/webapp/scripts/i18n/i18n_ja_JP.js
10:24 上午

jack

#20171213BUG002 3.3RC IE11 LIUNX+ORACLE 新增一张报表，报表列表状态一直是生成中，不能生成完毕后自动刷新状态
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/scripts/common/report/reportGrid.js
10:19 上午

leon

#20171212BUG016，定期任务管理，选择配置项，点击确认选择没添加上。
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/scripts/common/tools/scheduledTask/editScheduledTaskFormCustom.js
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    /itsm/itsm-webapp/src/main/webapp/pages/common/tools/scheduledTask/scheduledTasksManage.jsp
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    /itsm/itsm-webapp/src/main/webapp/scripts/common/tools/scheduledTask/addScheduledFormCustom.js
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    /itsm/itsm-webapp/src/main/webapp/pages/common/tools/scheduledTask/addScheduledTaskFormCustom.jsp
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    /itsm/itsm-webapp/src/main/webapp/scripts/common/tools/scheduledTask/addScheduledTaskFormCustom.js
    • ?
    /itsm/itsm-webapp/src/main/webapp/skin/skin_v3.3/jqgrid-ui-custom.css
    • ?
    /itsm/itsm-webapp/src/main/webapp/pages/common/tools/scheduledTask/editScheduledTaskFormCustom.jsp
10:01 上午

jack

#20171213BUG029 3.3RC IE11 LIUNX+ORACLE 静态报表当选择报表类型下拉选应该查询所有的报表文件
Options
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    /itsm/itsm-webapp/src/main/webapp/pages/common/report/reportMain.jsp
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    /itsm/itsm-webapp/src/main/webapp/scripts/common/report/reportGrid.js
9:36 上午

ezreal

#请求统计报表修改
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetItsop.jrxml
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetSLAStatus _subreport1.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetItsop_subreport1.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetInnerTop5_subreport1.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetServicesTop5_subreport1.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetSLAStatus.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetSLAStatus.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetStatus _subreport1.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetStatus .jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetServicesTop5_subreport1.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetItsop.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Request_statistics_reportTechnician/Request_statistics_reportTechnician_subreportKpi.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Request_statistics_reportTechnician/Request_statistics_reportTechnician_subreportOnTimeRes.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetPriority _subreport1.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetInnerTop5.jasper
  16. … 22 more files in changeset.
9:23 上午

ciel

no_comment
Options
    • ?
    /itsm/itsm-webapp/src/main/java/com/sinba/common/util/LicenseService.java
    • ?
    /itsm/itsm-webapp/src/main/java/com/sinba/common/util/ActivationService.java
    • ?
    /itsm/itsm-webapp/src/main/java/com/sinba/common/util/RegisterService.java
    • ?
    /itsm/itsm-webapp/src/main/java/com/sinba/common/util/LoginLicenseService.java
    • ?
    /itsm/itsm-webapp/src/main/java/com/sinba/common/util/LoginSuccessService.java
9:21 上午

ying

终端用户新增请求后查看我提出的请求，列表下方的图表显示的是所有数据，并且可以点击查看这些数据
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/scripts/itsm/request/addRequestFormCustom.js
星期四 14 十二月 2017
9:59 下午

ciel

#请求、项目规则条件集写入过多会少显示一条

#请求、项目规则动作集写入过多会少显示一条，且正好会显示半个字;邮件转请求规则及变更规则也有类似的问题

Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/pages/common/rules/editRule.jsp
    • ?
    /itsm/itsm-webapp/src/main/webapp/pages/common/rules/addRule.jsp
9:31 下午

ciel

#添加用户将终端用户许可数用完，禁用一个终端用户后，再添加一个终端用户；然后把之前禁用的终端用户启用，该用户仍能被启用。
Options
    • ?
    /common/common-security/src/main/java/com/sinba/common/security/dao/UserDAO.java
9:30 下午

ciel

#外包客户的显示数据不对。
Options
    • ?
    /itsm/itsm-itsop/src/main/java/com/sinba/itsm/itsop/itsopuser/service/ITSOPUserService.java
8:49 下午

ciel

#技术员按时完成率和技术员按时响应率点击图标跳转列表报错
Options
    • ?
    /itsm/itsm-request/src/main/java/com/sinba/itsm/request/service/RequestService.java
    • ?
    /itsm/itsm-request/src/main/java/com/sinba/itsm/request/dao/RequestDAO.java
    • ?
    /common/common-tools/src/main/java/com/sinba/common/tools/service/EmailService.java
8:03 下午

leon

#20171214BUG008,先点击知识库左二级菜单，再点击面板中的图表跳转到知识列表显示不出列表和知识分类。
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/pages/common/knowledge/leftSecondMenu.jsp
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    /itsm/itsm-webapp/src/main/webapp/scripts/common/config/userCustom/dashboardDataLoad.js
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    /itsm/itsm-webapp/src/main/webapp/scripts/basics/tab/tabUtils.js
7:47 下午

leon

#20171211BUG005,新增请求、项目选择内容模板之后，清空服务目录后关联配置项没有清空。
Options
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    /itsm/itsm-webapp/src/main/webapp/scripts/itsm/project/addProjectFormCustom.js
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    /itsm/itsm-webapp/src/main/webapp/scripts/itsm/request/addRequestFormCustom.js