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星期五 24 八月 2018
11:09 上午

ciel

#挂起后解除挂起SLA时间计算异常

原因：

1、挂起实际时间计算有误，有漏算下午上班时间

2、创建当天无法完成是，有漏算中午休息时间且条件判断有误

Options
    • ?
    /itsm/itsm-request/src/main/java/com/sinba/itsm/request/utils/CalcPredictTimeUtils.java
星期二 21 八月 2018
6:10 下午

ezreal

#oracle3.3GA--->3.3.5GA升级语句
Options
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    /升级语句/3.3GA--3.3.5RC系统升级语句/oracle/python脚本权限升级语句.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/oracle/添加字段升级语句.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/oracle/查看用户信息-权限漏洞.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/oracle/PYTHON.sql
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/oracle/外包客户管理员有共享知识权限.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/oracle/面板视图t_view表升级语句.sql
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/oracle/QA_KW.sql
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/oracle/请求网页回访.txt
11:28 上午

ezreal

#ssql 3.3GA--->3.3.5GA 升级
Options
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/sqlserver/请求网页回访.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/sqlserver/面板视图t_view表升级语句.sql
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/sqlserver/python.sql
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/sqlserver/添加字段升级语句.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/sqlserver/外包客户管理员有共享知识权限.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/sqlserver/查看用户信息-权限漏洞.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/sqlserver/python脚本权限升级语句.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/sqlserver/qa_kw.sql
10:18 上午

steven

no_comment
Options
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/sqlserver/邮件字段升级语句.txt
  2. /升级语句/3.3GA--3.3.5RC系统升级语句/mysql
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/mysql/外包客户管理员有共享知识权限.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/邮件字段升级语句.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/请求网页回访.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/mysql/python脚本权限升级语句.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/oracle/邮件字段升级语句.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/mysql/添加字段升级语句.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/查看用户信息-权限漏洞.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/mysql/面板视图t_view表升级语句.sql
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/python脚本权限升级语句.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/mysql/请求网页回访.txt
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/mysql/python.sql
  14. /升级语句/3.3GA--3.3.5RC系统升级语句/oracle
    • ?
    /升级语句/3.3GA--3.3.5RC系统升级语句/mysql/邮件字段升级语句.txt
  16. … 6 more files in changeset.
星期五 17 八月 2018
9:55 下午

leon

#MQ独立应用。
Options
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    /itsm-dependency/itsm-activemq/application/libs/i18n/itilbase_zh_CN.properties
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    /itsm-dependency/itsm-activemq/application/libs/i18n/itilbase.properties
    • ?
    /itsm-dependency/itsm-activemq/application/libs/i18n/change.properties
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    /itsm-dependency/itsm-activemq/application/libs/i18n/itilbase_zh_TW.properties
    • ?
    /itsm-dependency/itsm-activemq/application/libs/i18n/itilbase_cn.properties
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    /itsm-dependency/itsm-activemq/application/libs/i18n/itilbase_tw.properties
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    /itsm-dependency/itsm-activemq/application/libs/i18n/itilbase_ja_JP.properties
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    /itsm-dependency/itsm-activemq/application/libs/i18n/itilbase_jp.properties
    • ?
    /itsm-dependency/itsm-activemq/application/shutdown.bat
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    /itsm-dependency/itsm-activemq/application/libs/i18n/itilbase_en_US.properties
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    /itsm-dependency/itsm-activemq/application/startup.bat
9:40 下午

ezreal

no_comment
Options
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    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_ja_JP.properties
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    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_tw.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_cn.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_zh_TW.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_jp.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_en_US.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_zh_CN.properties
9:39 下午

ezreal

no_comment
Options
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetInnerTop5.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetPriority.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetPriority.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetInnerTop5.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetStatus .jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetStatus .jrxml
9:14 下午

jack

20180807Bug001 Windows+SqlServer 3.3.5RC IE10 python脚本新增请求，编辑请求可以不填写分类，导致图标数据统计不对。
Options
    • ?
    /itsm/itsm-request/src/main/java/com/sinba/itsm/request/service/RequestService.java
8:09 下午

ciel

#配置项过滤器，当加入日期条件时不能搜索。
Options
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    /common/common-config/src/main/java/com/sinba/common/config/customfilter/dao/FilterDAO.java
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    /common/common-base/src/main/java/com/sinba/common/util/ReadConnectionResources.java
7:32 下午

ezreal

no_comment
Options
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_tw.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_ja_JP.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_zh_TW.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_en_US.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_zh_CN.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_cn.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_jp.properties
7:31 下午

ezreal

#修改oracle报表BUGs
Options
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Problem_statistics_report.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Change/change_category_per_month.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/workload_Status_Statistics.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Change/change_priority_per_month.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Knowledge/knowledge_status_per_month.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Change/change_effectrange_per_month_subreport1.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Ci_asset_valuation_report.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Change/change_effectrange_per_month.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Change/change_status_per_month.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Knowledge/knowledge_quoteTop5_per_month_subreport1.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/workload_Status_Statistics_subreport1.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Ci_change_detail_report.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Knowledge/knowledge_quoteTop5_per_month.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Change/change_category_per_month_subreport1.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Request_statistics_reportTechnician/Classification_of_state_assets_statistics.jasper
  16. … 25 more files in changeset.
7:31 下午

jack

#20180815 BUG003 IE10 3.3.5 Linux+oracle 配置项搜索，设置过滤器111（详细看附件），先点击左边的服务目录树，再选择过滤器，然后点击下面的图标，条列表数据为空。
Options
    • ?
    /itsm/itsm-cim/src/main/java/com/sinba/itsm/cim/service/CIService.java
6:18 下午

ezreal

#oracle请求统计报表无法生成
Options
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetInnerTop5_subreport1.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetServicesTop5_subreport1.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetItsop_subreport1.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetInnerTop5.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Request_statistics_reportTechnician/Request_statistics_reportTechnician_subreportChart.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetCategery_subreport1.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetServicesTop5_subreport1.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/SubreportTitleParameter.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetPriority _subreport1.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetStatus .jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetInnerTop5_subreport1.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetPriority.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetItsop_subreport1.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetItsop.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetServicesTop5.jrxml
  16. … 6 more files in changeset.
5:54 下午

ezreal

#20180815BUG020 3.3.5RC Linux+oracle IE9 技术员考核报表无法生成
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Request_statistics_reportTechnician.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Request_statistics_reportTechnician.jrxml
5:50 下午

steven

##20180810bug010 IE9 3.3.5 项目基础字段导出，工作时间和总费用没有数据（添加了进展及成本）
Options
    • ?
    /itsm/itsm-request/src/main/java/com/sinba/itsm/request/service/RequestService.java
5:42 下午

jack

20180807Bug001 Windows+SqlServer 3.3.5RC IE10 python脚本新增请求，编辑请求可以不填写分类，导致图标数据统计不对。
Options
    • ?
    /itsm/itsm-request/src/main/java/com/sinba/itsm/request/service/RequestService.java
4:40 下午

jack

#20180816BUG009 3.3.5RC Linux+oracle 微信端，保障页面无法加载出影响范围和紧急度字段数据；
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/wechat/addRequest.jsp
4:37 下午

steven

#20180815BUG016 3.3.5RC Linux+oracle IE10 配置项导出的csv模板有问题，缺少逗号，直接导入导不进去。
Options
    • ?
    /itsm/itsm-cim/src/main/java/com/sinba/itsm/cim/service/ImportCIService.java
4:30 下午

jack

#20180814 bug002 IE9 3.3.5 Linux+oracle 请求统计报表无法预览，技术员繁忙程度报表也无法预览，请求成本统计报表也无法预览，配置项报表也无法预览，后续测试其他报表模板发现除知识库统计报表、回访回复率报表、配置项故障统计外，其他报表都不能预览，已上传的报表也不能预览
Options
    • ?
    /common/common-report/src/main/java/com/sinba/common/report/service/ReportService.java
4:24 下午

ciel

#终端用户简洁风格页面，点击保存好的草稿箱，内容没有带过来。
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/scripts/itsm/request/publicAddRequest.js
3:38 下午

jack

#20180816BUG010 3.3.5RC Linux+oracle 请求详细报表导出的文件生成的编号不对，应该是Ref-XXXX.
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Request_report_technician.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Request_report_technician.jasper
12:02 下午

jack

#3.3.5 GA许可版本升级
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/com/sinba/itsm/config/updatelevel/action/UpdateLevelUtils.smcf
    • ?
    /itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/com/sinba/itsm/config/updatelevel/action/publicKey.smcf
11:17 上午

jack

20180806Bug003 Windows+SqlServer 3.3.5RC ie10 python脚本测试，在新增与编辑python脚本的时候，点击运行，脚本名称会显示我的名字“steven”
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/scripts/common/config/python/addPython.js
    • ?
    /itsm/itsm-webapp/src/main/java/com/sinba/python/dto/PythonDTO.java
    • ?
    /itsm/itsm-webapp/src/main/java/com/sinba/python/service/PythonServiceImp.java
10:30 上午

ezreal

修改报表BUGS
Options
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_zh_TW.properties
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetInnerTop5.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetInnerTop5.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetServicesTop5.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/services/Request_statistics_reportServices_subreport7.jasper
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_tw.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_jp.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_zh_CN.properties
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_ja_JP.properties
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Monthly/Request_statistics_report_subreportRequsetServicesTop5.jrxml
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/services/Request_statistics_reportServices_subreport6.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Request_statistics_reportServices.jrxml
    • ?
    /itsm/itsm-webapp/src/main/resources/i18n/itilbase_cn.properties
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Monthly/Request_statistics_report_subreportRequsetInnerTop5_subreport1.jasper
    • ?
    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/requestReportCost.jasper
  16. … 9 more files in changeset.
星期四 16 八月 2018
6:32 下午

jack

#20180806Bug005 Windows+SqlServer 3.3.5RC ie10 python脚本，加载的基础数据没有更新时间，导致根据时间搜索不出数据。
Options
    • ?
    /itsm/itsm-webapp/src/main/java/com/sinba/python/service/PythonServiceImp.java
6:24 下午

jack

#20180806Bug004 Windows+SqlServer 3.3.5RC ie10 python脚本，默认打开新增python脚本，什么都不输出，运行python，报错。
Options
    • ?
    /itsm/itsm-webapp/src/main/webapp/scripts/common/config/python/python.js
5:32 下午

steven

#20180813 bug001 IE11 3.3.5 sqlserver 我的面板正在变更的配置项和配置项状态图表点击跳转列表以后点击分类树和服务目录树基于了我的面板点击的条件。
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    /itsm/itsm-webapp/src/main/webapp/scripts/itsm/cim/configureItem.js
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    /itsm/itsm-webapp/src/main/webapp/scripts/itsm/cim/configureItemCategory.js
4:09 下午

steven

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    /itsm/itsm-webapp/src/main/webapp/pages/common/security/user.jsp
4:07 下午

ezreal

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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Problem/problem_status_per_month_subreport1.jasper
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Problem/problem_priority_per_month.jrxml
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Problem/problem_category_per_month.jasper
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Problem/problem_status_per_month.jasper
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Problem/problem_priority_per_month_subreport1.jasper
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Problem/problem_effectrange_per_month.jasper
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Problem/problem_priority_per_month.jasper
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Problem/problem_status_per_month.jrxml
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Problem/problem_effectrange_per_month.jrxml
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    /itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/oracle/Problem/problem_category_per_month.jrxml
3:40 下午

steven

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    /itsm/itsm-webapp/src/main/webapp/scripts/itsm/cim/configureItemCategory.js