Activity ITSM/

4:49 下午

jack

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#20171108bug006 3.3RC IE11 配置项添加自定义表单的过滤器，添加整数、小数的过滤器，搜索不出来数据

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/common/common-config/src/main/java/com/sinba/common/config/customfilter/dao/FilterDAO.java
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/common/common-config/.../dao/FilterDAO.java
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/itsm/itsm-change/src/main/java/com/sinba/itsm/change/dao/ChangeDAO.java
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/itsm/itsm-change/src/.../dao/ChangeDAO.java
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/itsm/itsm-webapp/src/main/webapp/scripts/common/config/customFilter/filterCM.js
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/itsm/itsm-webapp/.../filterCM.js

4:00 下午

leon

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no_comment

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/itsm/itsm-webapp/src/main/webapp/skin/skin_v3.3/jqgrid-ui-custom.css
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/itsm/itsm-webapp/.../jqgrid-ui-custom.css

3:39 下午

steven

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#修改20171031BUG005 3.3RC firefox 辅助工具-邮件管理-双击邮件打开邮件详情，内容格式有问题；

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/itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/emailTemplates/jp/request/sendRequestOrder_email.ftl
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/itsm/.../sendRequestOrder_email.ftl
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/itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/emailTemplates/tw/request/receiveRequestReplyRequester_email.ftl
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/itsm/.../receiveRequestReplyRequester_email.ftl
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/itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/emailTemplates/en/request/requestFlowActionNotice_email.ftl
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/itsm/.../requestFlowActionNotice_email.ftl
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/itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/emailTemplates/en/request/requestHangNotice_email.ftl
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/itsm/.../requestHangNotice_email.ftl
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/itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/emailTemplates/jp/release/releaseAssignNotice_email.ftl
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/itsm/.../releaseAssignNotice_email.ftl
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/itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/emailTemplates/en/request/reSubmitNotice_email.ftl
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/itsm/.../reSubmitNotice_email.ftl
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/itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/emailTemplates/en/request/requestCloseNotice_email.ftl
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/itsm/.../requestCloseNotice_email.ftl
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/itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/emailTemplates/en/project/projectRemoveHangNotice_email.ftl
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/itsm/.../projectRemoveHangNotice_email.ftl
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/itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/emailTemplates/jp/project/newProjectNoticeHelpdesk_email.ftl
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/itsm/.../newProjectNoticeHelpdesk_email.ftl
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/itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/emailTemplates/en/project/ProjectreSubmitNotice_email.ftl
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/itsm/.../ProjectreSubmitNotice_email.ftl
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/itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/emailTemplates/en/project/projectAssignNotice_email.ftl
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/itsm/.../projectAssignNotice_email.ftl
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/itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/emailTemplates/jp/request/requestHangNotice_email.ftl
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/itsm/.../requestHangNotice_email.ftl
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/itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/emailTemplates/en/project/sendProjectOrder_email.ftl
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/itsm/.../sendProjectOrder_email.ftl
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/itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/emailTemplates/en/project/projectFlowActionNotice_email.ftl
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/itsm/.../projectFlowActionNotice_email.ftl
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/itsm/itsm-webapp/src/main/webapp/WEB-INF/classes/emailTemplates/jp/project/projectAddCommentNotice_email.ftl
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/itsm/.../projectAddCommentNotice_email.ftl
… 130 more files in changeset.

3:00 下午

jack

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#技术员考核报表时间范围、服务目录过滤问题处理

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/itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mysql/Request_statistics_reportTechnician.jrxml
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/itsm/.../Request_statistics_reportTechnician.jrxml
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/itsm/itsm-webapp/src/main/webapp/jasper/hql/threesets/mssql/Request_statistics_reportTechnician.jasper
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/itsm/.../Request_statistics_reportTechnician.jasper

2:45 下午

jack

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#20170908ticket001 3.2GA 报表中关于工程师处理工单耗时统计，目前我们是直接统计工单的处理耗时，该耗时是显示在最后处理的技术员身上；而客户实际情况是该工单可能会涉及到多个技术员，如果前面几个技术员处理时间过长，导致该工单最后处理的技术员显示耗时过长，对于最后的技术员来说是不公平的。建议在报表中可以看到每个技术员的处理时长以及工单总耗时。