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ZhongJi/itsm/itsm-request/src

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星期三 09 十一月 2022
12:07 下午

ciel

#分类编码未获取到默认
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    ./java/com/sinba/itsm/request/service/RequestService.java
星期四 27 十月 2022
5:50 下午

zane

挂起原因导出（多次挂起，原因叠加，添加字段报存挂起原因）

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    ./java/com/sinba/itsm/request/service/RequestActionService.java
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11:56 上午

zane

挂起原因导出（多次挂起，原因叠加，添加字段报存挂起原因）
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    ./java/com/sinba/itsm/request/dto/RequestDTO.java
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    ./java/com/sinba/itsm/request/service/RequestService.java
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    ./java/com/sinba/itsm/request/service/RequestActionService.java
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星期五 21 十月 2022
10:15 下午

ciel

#接口调整
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    ./java/com/sinba/itsm/request/action/RequestAction.java
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    ./java/com/sinba/itsm/request/dao/RequestDAO.java
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    ./java/com/sinba/itsm/request/service/RequestService.java
11:26 上午

ciel

#接口调整
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    ./java/com/sinba/itsm/request/service/RequestService.java
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    ./java/com/sinba/itsm/request/vo/ResultVO.java
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星期四 20 十月 2022
8:57 下午

ciel

#接口调整
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    ./java/com/sinba/itsm/request/dto/IWorkflowRequestHTTPDTO.java
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    ./java/com/sinba/itsm/request/service/RequestService.java
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    ./resources/struts/struts-request.xml
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    ./java/com/sinba/itsm/request/action/RequestAction.java
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    ./java/com/sinba/itsm/request/service/IRequestService.java
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    ./java/com/sinba/itsm/request/vo/ResultVO.java
6:40 下午

ciel

#时间调成秒
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    ./java/com/sinba/itsm/request/service/RequestService.java
4:27 下午

ciel

#取消的单sla不计算
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    ./java/com/sinba/itsm/request/service/RequestService.java
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    ./java/com/sinba/itsm/request/service/RequestActionService.java
3:33 下午

sam

ITSM对接iWorkflow自动建单/派单/关单需求方案
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    ./java/com/sinba/itsm/request/service/RequestService.java
2:54 下午

sam

ITSM对接iWorkflow自动建单/派单/关单需求方案（由get请求改成post请求）
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    ./java/com/sinba/itsm/request/action/RequestAction.java
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    ./java/com/sinba/itsm/request/service/RequestService.java
  3. … 1 more file in changeset.
12:01 下午

sam

ITSM对接iWorkflow自动建单/派单/关单需求方案
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    ./java/com/sinba/itsm/request/service/RequestService.java
10:57 上午

sam

ITSM对接iWorkflow自动建单/派单/关单需求方案(修改自定义字段由lianluoleixing------》lianluo)
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    ./java/com/sinba/itsm/request/service/RequestService.java
星期三 19 十月 2022
11:28 上午

sam

ITSM对接iWorkflow自动建单/派单/关单需求方案
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    ./java/com/sinba/itsm/request/service/RequestService.java
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    ./java/com/sinba/itsm/request/dto/IWorkflowRequestHTTPDTO.java
11:06 上午

sam

ITSM对接iWorkflow自动建单/派单/关单需求方案
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    ./java/com/sinba/itsm/request/service/RequestService.java
星期二 18 十月 2022
7:45 下午

sam

ITSM对接iWorkflow自动建单/派单/关单需求方案
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    ./java/com/sinba/itsm/request/service/IRequestService.java
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    ./java/com/sinba/itsm/request/dto/IWorkflowRequestHTTPDTO.java
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    ./java/com/sinba/itsm/request/service/RequestService.java
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    ./java/com/sinba/itsm/request/action/RequestAction.java
  5. ./java/com/sinba/itsm/request/vo
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    ./java/com/sinba/itsm/request/vo/ResultVO.java
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    ./resources/struts/struts-request.xml
  8. … 2 more files in changeset.
星期六 08 十月 2022
3:19 下午

steven

#如果有权限，可修改优先级且不重新匹配SLA
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    ./java/com/sinba/itsm/request/service/RequestService.java
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    ./java/com/sinba/itsm/request/dto/RequestDTO.java
  3. … 3 more files in changeset.
星期四 29 九月 2022
4:29 下午

steven

##修改请求的导出时长
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    ./java/com/sinba/itsm/request/service/RequestService.java
星期二 27 九月 2022
5:57 下午

ciel

#时间显示转换
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    ./java/com/sinba/itsm/request/service/RequestService.java
3:59 下午

steven

#修改请求导出时长的问题
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    ./java/com/sinba/itsm/request/service/RequestService.java
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星期一 26 九月 2022
8:48 下午

ciel

#任务重新指派导出计算问题处理

#提示信息显示处理

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    ./java/com/sinba/itsm/request/action/RequestAction.java
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星期四 22 九月 2022
5:47 下午

steven

#修改请求的升级脚本
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    ./java/com/sinba/itsm/request/service/RequestService.java
9:52 上午

ciel

no_comment
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    ./java/com/sinba/itsm/request/service/RequestService.java
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9:44 上午

ciel

#ZJ-4需求5 二次指派后回到开启流程之前的状态

1、点击任务重新指派后，分段式统计并体现任务情况

2、导出的数据 是否把所有参与人与处理时效都导出来（涉及多人分多列）

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    ./java/com/sinba/itsm/request/dto/RequestDTO.java
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    ./java/com/sinba/itsm/request/service/IRequestService.java
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    ./java/com/sinba/itsm/request/action/RequestAction.java
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星期三 21 九月 2022
2:44 下午

sam

显示需求

1、请求详细、请求列表 中请求人所属机构字段（显示分公司名称、所属产业）

2、在导出基础数据时，列表中新增请求人邮箱、所属产业、企业名称，将请求人所属机构信息导出

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    ./java/com/sinba/itsm/request/service/RequestService.java
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1:33 下午

sam

显示需求

1、请求详细、请求列表 中请求人所属机构字段（显示分公司名称、所属产业）

2、在导出基础数据时，列表中新增请求人邮箱、所属产业、企业名称，将请求人所属机构信息导出

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    ./java/com/sinba/itsm/request/service/RequestService.java
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10:47 上午

steven

#修改路径的问题
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    ./java/com/sinba/itsm/request/service/RequestService.java
9:36 上午

sam

--中集二开 监控告警筛选Problem与Resolved，把传输过来的告警信息分为不同的服务目录

需求1：告警带有Problem自动创建工单

需求2：告警带有Resolved不创建工单

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    ./java/com/sinba/itsm/request/dao/RequestDAO.java
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    ./java/com/sinba/itsm/request/dao/IRequestDAO.java
星期二 20 九月 2022
11:16 上午

andy

中集28人天二开需求7：

邮件回访评分可以二次编辑：

1.三个工作日不评价的默认满意

2.满意度选项调整为:满意、非常满意、不满意、非常不满意

3.满意度选项可以在回访事项中手动调整，调整按钮有权限才可以看到

导出请求数据添加回访字段：

1.请求导出添加2个字段：满意度和满意是否默认

2.满意度显示请求回访的满意度

3.满意是否默认显示是否是三个工作日不评价的默认满意

4.添加回访内容字段

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    ./java/com/sinba/itsm/request/service/RequestService.java
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10:41 上午

steven

#导出添加请求的处理方式
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    ./java/com/sinba/itsm/request/service/RequestService.java
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8:56 上午

steven

#针对无效工单 新增工单状态为“取消”

#关单的时候验证：处理方式和解决方案 为必填项

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    ./java/com/sinba/itsm/request/service/RequestService.java
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