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#1、请求用户模块,“请求用户”默认为空,设置为必填

#2、新增工单时,选择人员时通过检索邮箱地址定位到AD用户

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    ./webapp/scripts/itsm/request/requestCommon.js
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#针对无效工单 新增工单状态为“取消”

#关单的时候验证:处理方式和解决方案 为必填项

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    ./resources/i18n/itilbase_cn.properties
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    ./resources/i18n/itilbase_zh_CN.properties
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    ./webapp/scripts/itsm/request/requestAction.js
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    ./resources/i18n/itilbase_en_US.properties
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    ./resources/i18n/itilbase_jp.properties
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    ./resources/i18n/itilbase_ja_JP.properties
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    ./resources/i18n/itilbase_tw.properties
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    ./resources/i18n/itilbase_zh_TW.properties
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#解决时长相关:导出列表需要添加相应完成的具体时间

#新增一个字段 直接显示超期时长(单位:分钟),未超期单显示0

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    ./resources/i18n/itilbase_tw.properties
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    ./resources/i18n/itilbase_zh_CN.properties
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    ./resources/i18n/itilbase_ja_JP.properties
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    ./resources/i18n/itilbase_cn.properties
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    ./resources/i18n/itilbase_en_US.properties
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    ./resources/i18n/itilbase_zh_TW.properties
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    ./resources/i18n/itilbase_jp.properties
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显示需求

1、请求详细、请求列表 中请求人所属机构字段(显示分公司名称、所属产业)

2、在导出基础数据时,列表中新增请求人邮箱、所属产业、企业名称,将请求人所属机构信息导出

--修改变更和问题 变更列表以及变更详细 问题列表列表详细中 现实所属机构和邮箱 导出中加上邮箱,所属产业,企业名称

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    ./webapp/scripts/itsm/problem/problemMain.js
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    ./resources/i18n/itilbase_tw.properties
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    ./resources/i18n/itilbase_zh_CN.properties
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    ./webapp/pages/itsm/change/changeDetail.jsp
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    ./resources/i18n/itilbase_jp.properties
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    ./resources/i18n/itilbase_cn.properties
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    ./webapp/pages/itsm/problem/problemDetails.jsp
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    ./resources/i18n/itilbase_ja_JP.properties
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    ./resources/i18n/itilbase_zh_TW.properties
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修复隐藏请求类型后,工单切换后修改有请求类型非空验证
#1.请求编号生成规则调整为根据请求分类编码生成,原有旧数据不用做调整,保持原有编码

2.在标题未填写时,先请求分类不自动添加标题描述

3.编辑后重新匹配sla,未算挂起时间(非工作日情况处理)

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    ./resources/i18n/itilbase_en_US.properties
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    ./resources/i18n/itilbase_jp.properties
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    ./resources/i18n/itilbase_zh_CN.properties
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    ./resources/i18n/itilbase_ja_JP.properties
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    ./resources/i18n/itilbase_zh_TW.properties
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    ./resources/i18n/itilbase_tw.properties
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    ./resources/i18n/itilbase_cn.properties
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中集二开:需求三
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    ./webapp/scripts/common/security/userUtil.js
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    ./webapp/pages/itsm/portal/leftMenu.jsp
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    ./webapp/pages/leftMenu.jsp
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    ./webapp/scripts/itsm/portal/helpdeskPortal.js
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    ./webapp/scripts/itsm/request/requestMain.js
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#位置提示去除
#附件后缀添加格式
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    ./webapp/scripts/common/attachment/util.js
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    ./webapp/scripts/basics/initUploader.js
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    ./webapp/images/attachicons/unknown.gif
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    ./webapp/scripts/common/tools/file/attachIcon.js
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#请求分类调整为必填
#调整中集的需求
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    ./resources/i18n/itilbase_ja_JP.properties
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    ./resources/i18n/itilbase_tw.properties
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    ./resources/i18n/itilbase_en_US.properties
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    ./resources/i18n/itilbase_cn.properties
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    ./resources/i18n/itilbase_jp.properties
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    ./resources/i18n/itilbase_zh_TW.properties
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    ./resources/i18n/itilbase_zh_CN.properties
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#展示机构以及邮箱
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    ./resources/i18n/itilbase_ja_JP.properties
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    ./resources/i18n/itilbase_tw.properties
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    ./resources/i18n/itilbase_zh_CN.properties
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    ./resources/i18n/itilbase_cn.properties
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    ./webapp/scripts/itsm/request/requestMain.js
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    ./resources/i18n/itilbase_zh_TW.properties
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    ./resources/i18n/itilbase_jp.properties
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    ./resources/i18n/itilbase_en_US.properties
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#讨论调整的代码
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    ./resources/spring/applicationContext-common.xml
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#修改漏洞导致一些资源被阻止的问题
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    ./java/com/sinba/itsm/JSPHeaderFilter.java
#日志调整

#统计调整

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    ./resources/spring/applicationContext-common.xml
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    ./java/com/sinba/dwr/GetUserPageDwr.java
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#移植请求Header漏洞
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    ./java/com/sinba/itsm/ResponseHeaderFilter.java
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    ./java/com/sinba/itsm/JSPHeaderFilter.java
#根据老师意见调整
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    ./resources/spring/applicationContext-common.xml
根据老师意见调整数据库连接配置
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    ./resources/spring/applicationContext-common.xml
根据老师意见调整数据库连接配置
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    ./resources/spring/applicationContext-common.xml
#客户环境要调成100不然会报错
#定期任务分组
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#AD优化
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    ./resources/spring/applicationContext-common.xml
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#jquery修改
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    ./webapp/feishu/js/jquery-1.11.2.min.js
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    ./webapp/wechat/js/jquery-1.11.3.min.js
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    ./webapp/feishu/js/jquery-1.8.2.min.js
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    ./webapp/wechat/js/jquery-1.11.2.min.js
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    ./webapp/wechat/js/jquery-1.8.2.min.js
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    ./webapp/feishu/js/jquery-1.11.3.min.js
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struts 漏洞升级
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    ./webapp/pages/itsm/release/releaseDetails.jsp
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    ./resources/struts/struts-formCustom.xml
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    ./webapp/pages/itsm/request/requestDetails.jsp
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    ./webapp/pages/itsm/project/projectDetails.jsp
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    ./resources/struts/struts-formCustomMapping.xml
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    ./webapp/pages/itsm/problem/problemDetails.jsp
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    ./webapp/pages/itsm/change/changeDetail.jsp
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    ./webapp/pages/itsm/demand/demandDetail.jsp
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    ./resources/struts/struts-scheduled.xml
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区分未回访 以及回访待复
将请求详细报表中的回访满意度 分值改为5分制度 #如果未回访 显示未回访字样 不会显示空或者0
#图标调整颜色的二开

#solr添加字段的二开

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#AD域用户,第一次编辑后,不显示用户主角色,第二次编辑才会显示终端用户的主角色。

#新建工单-请求人输入拼音或工号,点击后无法带出

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#中集集团SLA分段计时相关功能
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    ./webapp/scripts/common/jbpm/processCommon.js
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#中集集团SLA分段计时相关功能开发
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    ./webapp/pages/itsm/problem/problemDetails.jsp
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    ./webapp/pages/itsm/demand/demandDetail.jsp
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    ./webapp/pages/itsm/change/changeDetail.jsp
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    ./webapp/pages/itsm/release/releaseDetails.jsp
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