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中集28人天二开:

修复定期自动回访NullPointerException

#单点登录自动跳转新增变更页面
#如果有权限,可修改优先级且不重新匹配SLA
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#修改请求导出时长的问题
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    ./resources/i18n/itilbase_zh_TW.properties
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    • +5
    ./resources/i18n/itilbase_tw.properties
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    • +5
    ./resources/i18n/itilbase_en_US.properties
    • -3
    • +5
    ./resources/i18n/itilbase_cn.properties
    • -4
    • +5
    ./resources/i18n/itilbase_ja_JP.properties
    • -3
    • +5
    ./resources/i18n/itilbase_jp.properties
    • -4
    • +5
    ./resources/i18n/itilbase_zh_CN.properties
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ITSM读取iworkflow 审批类深情itsm自动建单、派代、关单(客户梳理iworkflow申请产品清单、建单、派单、关单规则) (无法修改变更是因为乱码导致 ,修改创建变更结束时间比开始时间小的问题,优化代码提示,删除json中的斜杠,修改变更完成后 前端页面还多显示两个按钮问题)
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    ./webapp/pages/itsm/change/changeDetail.jsp
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去掉console.log
修复 选择变更拥有者所在工作组后,变更拥有者无法指派终端用户
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    ./webapp/scripts/basics/jquery_common.js
#任务重新指派导出计算问题处理

#提示信息显示处理

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解决变更指派终端用户BUG
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    ./webapp/scripts/common/security/userUtil.js
修改终端用户指派BUG
中集二开:

修复终端用户提交变更后,技术员变更拥有者中点击组查不到终端用户信息

修复变更搜索请求类型没有隐藏

修复如果添加了自定义表单,请求类型字段不能修改

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    ./webapp/pages/itsm/request/requestMain.jsp
修改请求列表中,外出字段没有隐藏
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    ./webapp/scripts/itsm/request/requestMain.js
修改编辑用户回访时,如果不选点击保存状态会改变BUG
修改国际化文件:

回访事项扫描 =》 定期自动回访

意见建议 =》 用户反馈内容

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    ./resources/i18n/itilbase_jp.properties
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    ./resources/i18n/itilbase_en_US.properties
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    ./resources/i18n/itilbase_zh_CN.properties
    • -4
    • +4
    ./resources/i18n/itilbase_cn.properties
    • -2
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    ./resources/i18n/itilbase_zh_TW.properties
    • -2
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    ./resources/i18n/itilbase_tw.properties
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    ./resources/i18n/itilbase_ja_JP.properties
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#解决处理方式不能为空的问题
ZJ-5 中集需求一:与HR系统对接

1.HR提供返回机构以及机构对应领导信息的接口(API接口对接)

2.ITSM新增定期任务,定期同步HR提供返回机构以及机构对应领导信息的接口

    • -1
    • +1
    ./resources/i18n/itilbase_zh_TW.properties
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    ./resources/i18n/itilbase_jp.properties
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    ./resources/i18n/itilbase_ja_JP.properties
    • -1
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    ./resources/i18n/itilbase_zh_CN.properties
    • -0
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    ./resources/i18n/itilbase_tw.properties
    • -1
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    ./resources/i18n/itilbase_en_US.properties
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    ./resources/i18n/itilbase_cn.properties
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#导出添加分钟
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    ./resources/i18n/itilbase_cn.properties
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    ./resources/i18n/itilbase_jp.properties
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    ./resources/i18n/itilbase_en_US.properties
    • -3
    • +4
    ./resources/i18n/itilbase_tw.properties
    • -4
    • +4
    ./resources/i18n/itilbase_ja_JP.properties
    • -4
    • +4
    ./resources/i18n/itilbase_zh_CN.properties
    • -4
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    ./resources/i18n/itilbase_zh_TW.properties
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#添加编辑,修改用户自动补全的问题
ZJ-5 中集需求一:与HR系统对接

1.HR提供返回机构以及机构对应领导信息的接口(API接口对接)

2.ITSM新增定期任务,定期同步HR提供返回机构以及机构对应领导信息的接口

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    • +0
    ./resources/i18n/itilbase_jp.properties
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    ./resources/i18n/itilbase_ja_JP.properties
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    ./resources/i18n/itilbase_zh_CN.properties
    • -0
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    ./resources/i18n/itilbase_zh_TW.properties
    • -0
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    ./resources/i18n/itilbase_cn.properties
    • -0
    • +1
    ./resources/i18n/itilbase_en_US.properties
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    ./resources/i18n/itilbase_tw.properties
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#单点登录的代码
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#ZJ-4需求5 二次指派后回到开启流程之前的状态

1、点击任务重新指派后,分段式统计并体现任务情况

2、导出的数据 是否把所有参与人与处理时效都导出来(涉及多人分多列)

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    ./resources/i18n/itilbase_en_US.properties
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    ./resources/i18n/itilbase_zh_CN.properties
    • -0
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    ./resources/i18n/itilbase_ja_JP.properties
    • -1
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    ./resources/i18n/itilbase_jp.properties
    • -0
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    ./resources/i18n/itilbase_tw.properties
    • -0
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    ./resources/i18n/itilbase_zh_TW.properties
    • -0
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    ./resources/i18n/itilbase_cn.properties
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中集二开

***修改变更指派时,重复查询以及循环遍历问题

***优化修改变更回访时,参数固定问题

***修改用户只要有终端角色,页面显示BUG

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    ./webapp/pages/itsm/portal/helpdeskPortal.jsp
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    ./webapp/scripts/itsm/portal/helpdeskPortal.js
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#失去焦点
#失去焦点
ITSM读取iworkflow 审批类深情itsm自动建单、派代、关单(客户梳理iworkflow申请产品清单、建单、派单、关单规则)

需求三:

提供接口参数创建请求

提供接口参数更新工单

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    ./java/com/sinba/itsm/SessionFilter.java
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中集28人天二开:

需求三:修改终端用户新增请求时去掉紧急度,优先级,影响

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    ./webapp/pages/itsm/portal/helpdeskPortal.jsp
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#问题和变更导出字段添加关联服务(二级目录)
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    ./resources/i18n/itilbase_cn.properties
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    ./resources/i18n/itilbase_jp.properties
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    ./resources/i18n/itilbase_zh_TW.properties
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    ./resources/i18n/itilbase_en_US.properties
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    ./resources/i18n/itilbase_ja_JP.properties
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    ./resources/i18n/itilbase_zh_CN.properties
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    ./resources/i18n/itilbase_tw.properties
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中集28人天二开需求7:

邮件回访评分可以二次编辑:

1.三个工作日不评价的默认满意

2.满意度选项调整为:满意、非常满意、不满意、非常不满意

3.满意度选项可以在回访事项中手动调整,调整按钮有权限才可以看到

导出请求数据添加回访字段:

1.请求导出添加2个字段:满意度和满意是否默认

2.满意度显示请求回访的满意度

3.满意是否默认显示是否是三个工作日不评价的默认满意

4.添加回访内容字段

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    ./java/com/sinba/itsm/job/ScanReturnVisitsRegularly.java
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    ./resources/i18n/itilbase_zh_TW.properties
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    ./webapp/scripts/itsm/project/projectVisit.js
    • -0
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    ./resources/i18n/itilbase_cn.properties
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    ./java/com/sinba/itsm/job/Impl/IUserReturnVisitJobServiceImpl.java
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    ./webapp/scripts/itsm/request/requestAction.js
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    ./resources/i18n/itilbase_jp.properties
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    ./resources/i18n/itilbase_ja_JP.properties
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    ./resources/i18n/itilbase_en_US.properties
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    ./java/com/sinba/itsm/job/IUserReturnVisitJobService.java
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#页面新增【变更结果】的选项,变更成功or 变更失败,字段数据可导出
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    ./webapp/scripts/itsm/change/changeMain.js
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#导出添加请求的处理方式
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    ./resources/i18n/itilbase_tw.properties
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    ./resources/i18n/itilbase_cn.properties
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    ./resources/i18n/itilbase_zh_CN.properties
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    ./resources/i18n/itilbase_zh_TW.properties
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    ./resources/i18n/itilbase_ja_JP.properties
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    ./resources/i18n/itilbase_en_US.properties
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    ./resources/i18n/itilbase_jp.properties
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